Insuring that your story continues. That's our story's best chapter.
When we launched Comma Insurance in 2014, it was for one main reason: clients deserve a great experience working with their insurance agents.
From our personal experiences with insurance carriers, and after speaking with several top mortgage lenders who work with various agencies, we discovered there was a need for someone to deliver the kind of personalized, professional insurance service and advice that families and individuals appreciate and deserve.
The Comma Difference
We refuse to be just another big-box insurance company. Our customers continue to choose us because we take tangible steps to put them first. We use our extensive experience to build coverage plans to fit each customer's specific needs and lifestyle.
The Comma Difference is that we work for you and not for insurance companies and we are not here to sell you things you don't need. We want to become your trusted insurance partner who helps you understand what's included in your plan. We believe in building relationships and becoming part of your life for the long run.
Don't you deserve an insurance service you'll love?
Here's what you can expect from Comma Insurance:
- Phone calls are answered by a courteous, knowledgeable team member.
- Online and email responses are answered within one business day - and usually on the same day.
- If something will take longer than one day, we will let you know upfront.
- Advice from agents who want to help you understand your coverage, save money, and avoid surprises.
BOLD: We know our place in the market and speak with confidence because we know exactly who we are and we aren't afraid to share it with people.
PERSONAL: We are in the people business and we set the standard of industry-leading relational customer service. We will not lose sight of that as we grow.
AUTHENTIC: We are intentional in everything we do and always act in ways that allow us to look people in the eyes and know that we are delivering fairness and integrity.
STURDY: We are stable, dependable, and trustworthy. Capable and eager to assist, the process is part of our DNA so that we can always be there for our clients in the good times and bad.
EXCELLENT: We are able to offer wisdom to our clients because we ask the right questions, conduct thorough research , and continually educate ourselves. We don't tolerate mediocrity.